1. Select a watch
Visit the listing and click on the green “Buy” button. No payment is required at this stage. Instead, you’ll be taken to the order overview page.
2. Fill in your information and place your order
Enter your address, and then click on “Submit order.” That’s it! Chrono24 Buyer Protection is activated automatically.
3. Transfer Payment to the Seller
The seller will contact you with information about payment methods. You can then pay them directly. The seller will send your watch as soon as they receive payment.
4. Receive your watch
We’ll let you know as soon as the seller has shipped the item. We’ll also provide you with the tracking number, if one is available. Soon, you’ll have your new watch in your hands!
5. Personalized support
In the rare case that something doesn’t go as planned, you can rely on our customer support team. Simply contact us via the contact form within 14 days of receiving your watch.